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Dear AgeWiseLiving Friends,
Do you want to open the lines of
communication with your parents? Do you sell products or services
to seniors and want the most effective communication possible?
As one of my clients said to me, "When it comes to communication,
men may be from Mars and women may be from Venus, but I think
my parents are from an alternate universe!"
The funny thing is, this statement is not far
from the truth. Baby Boomers were born at a time of unprecedented
prosperity. Their parents lived through the Great Depression.
The two generations look at the world very differently.
Many are unaware of the profound impact
of the Great Depression. But understanding this terrible and deeply
traumatic time is key to understanding those who survived the
Depression, because it shaped their attitudes about so many
important aspects of their lives.
Some relevant facts:
- The stock market crash of 1929 marks the beginning of the
Great Depression.
- In 1930, 1,300 banks failed, including the Bank of the
United States. Since this was before the Federal Government
was insuring deposits, most who had their money in banks lost
it all.
- In the beginning of 1931 the unemployment rate was 3%. By
the end of 1931, the unemployment rate was 25%. Those who didn't
lose jobs saw their incomes drop in half.
- Men were primarily breadwinners. Their "job" was
to support their families, and was how they defined themselves.
- By 1932, 20,000 children were in institutions and another
200,000 were abandoned, on the streets, or sent to live with
relatives or strangers, because their parents were unable to
feed or clothe them.
- By 1934, two-fifths of homeowners lost their homes.
- Women were primarily homemakers and mothers, and that
was how they defined themselves.
SAVE FOR TOMORROW
The Depression taught them to save for a rainy day They lived
at a time when every tomorrow could be rainy. It is not surprising,
then, that the older generation tends to save everything, even
scraps of paper, aluminum foil, and plastic bags (waste not, want
not). They fix rather than toss. And World War II taught them
to sacrifice for the future.
Having experienced a major stock market
crash, those that lived through the Depression tend to believe
that investing in the stock market is as risky as gambling. Those
who do invest tend to prefer the safety of "Blue Chip"
stocks and government bonds. For many, their homes are sacrosanct
and a legacy for their children. Even programs such as reverse
mortgages may be perceived as putting that legacy in jeopardy.
Depression-era survivors also tend to be private and proud, often
refusing to discuss personal things such as their health or finances.
LIVE FOR TODAY
Baby Boomers, on the other hand, have never
known a really rainy day. As a result, they tend to buy on credit
(Spend today, let tomorrow take care of itself), toss rather
than fix, and will talk about anything no matter how private.
And, unlike their parents, many of whom have lived in the same
home their entire adult lives, Baby Boomers move their nest with
ease.
So you see, when it comes to money, home,
and family, we really are opposites! This can make it difficult
to establish and/or maintain a close relationship. But knowing
the essential differences between the generations, the road to
improved communication becomes much smoother.
Here are a few tips to opening the lines
of communication:
- Let them know they are valued.
Talk with older family members and invite them to share their
experiences. This is the best way to understand and respect
what they went through, what they worked for, with all the sacrifices
along the way. It's also the best way to appreciate their
feelings about their homes, family, and finances.
- Let them know you are interested.
Encourage older family members to talk about their growing-up
years and family relationships. Not only is it interesting but
it will also provide you with valuable information that can
be useful later when you start making care decisions. You will
have learned a lot and you will have opened the lines of communication
in a way that's non-threatening for either of you.
Find a fun topic that will get your loved one talking and
start now. The earlier you start, the more time you will have
to establish trust and improve communication before you have
to talk about serious topics.
An afternoon spent looking at family pictures, creating a
family tree, or going through "treasures" in the
attic together can be enjoyable and enlightening for members
of both generations. For a wonderful story and an insightful
look at the Depression-era generation, rent the movie Avalon
by Barry Levinson to watch with them.
- See things from their point of view. If you are selling a
product or service to seniors, you will probably be more successful
if you show value: how what they are buying will save or protect
their money so they will have more for that rainy day or more
to leave to their children.
Until next time,
Barbara

For lots more
information about the "Vicky-D's" and their Baby
Boomer children as well as useful tips on how to bridge the generation
gap, please click Bridging
the Generations© for a list of upcoming dates and locations.
While you're there please check out other AgeWiseLiving
seminars.
And remember,
if you're frustrated and worn out by eldercare issues that
never seem to get settled, call today to schedule a complementary
get-acquainted conversation to see how Generational Coaching®
can help you resolve your eldercare issues once and for all!
And since all
Generational Coaching®
is by phone, the only question is how quickly you want or need
to get your issues settled -
no matter what time zone you're in.
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